Terms of service


OVERVIEW

Welcome to All The Things. Throughout this website, the terms “we”, “us”, and “our” refer to All The Things. We operate this website and online store to offer footwear and related products to customers across Pakistan. Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you. These Terms of Service, along with our Privacy Policy and other referenced policies, govern your access to and use of our website, including browsing, placing orders, and purchasing products. By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

1. ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using our services, you confirm that you are at least 18 years of age or accessing the website under the supervision of a legal guardian. To place an order, you may be required to provide accurate personal information including your name, contact number, email address, billing, and delivery details. You agree that all information provided is complete, correct, and up to date. You are responsible for maintaining the confidentiality of your account details and for all activities carried out under your account. Accounts may not be transferred, sold, or shared with others.

2. PRODUCT INFORMATION

We make every effort to display product images, colors, and descriptions as accurately as possible. However, due to lighting, photography, and screen differences, slight variations in color or appearance may occur. We do not guarantee that product appearance on your device will exactly match the actual product. Product descriptions, availability, and prices are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.

3. ORDERS & ACCEPTANCE

Placing an order on our website constitutes an offer to purchase. All orders are subject to acceptance by All The Things. We reserve the right to accept or decline any order for reasons including stock unavailability, pricing errors, or verification issues. An order is considered confirmed only after payment is successfully processed and order confirmation is issued. Once an order is confirmed, cancellations may not be possible. In case of order changes or cancellations initiated by us, we will contact you using the provided contact details. Returns and exchanges are handled strictly according to our Return & Exchange Policy. Orders are intended for personal use only and not for resale or commercial distribution.

4. PRICING & PAYMENTS

All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice. Prices do not include delivery charges unless stated otherwise. We accept online payments via Credit/Debit Cards and Cash on Delivery (COD) within Pakistan. You agree to provide valid and authorized payment details. Any failed or disputed transactions may result in order cancellation.

5. SHIPPING & DELIVERY

Delivery timelines provided are estimates only and may vary due to courier operations, weather conditions, or unforeseen circumstances. We are not responsible for delays caused by logistics partners. Once an order is handed over to the courier service, the risk of loss passes to the customer.

6. INTELLECTUAL PROPERTY

All content on this website, including logos, images, product designs, text, graphics, and trademarks, is the property of All The Things or its licensors and is protected under applicable intellectual property laws in Pakistan. You may use the website for personal, non-commercial purposes only. Any reproduction, copying, distribution, or misuse of content without written permission is strictly prohibited.

7. OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not control. These tools are provided “as is” and we are not responsible for their functionality or reliability. Your use of such tools is at your own risk and subject to the third party’s terms.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites. Accessing such links is at your own discretion.

9. SHOPIFY PLATFORM

Our store is powered by Shopify; however, all purchases are made directly with All The Things. Shopify is not responsible for any transactions, disputes, or issues related to your purchases from our store.

10. PRIVACY

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described therein.

11. FEEDBACK & REVIEWS

Any reviews, comments, or feedback you submit may be used by us for promotional or operational purposes without compensation. You confirm that your submissions do not violate any laws or third-party rights.

12. ERRORS & OMISSIONS

We reserve the right to correct any errors related to pricing, product descriptions, or availability at any time and to cancel orders if necessary.

13. PROHIBITED USE

You agree not to use the website for any unlawful purpose, misuse content, attempt fraud, upload harmful code, or interfere with website security. Violations may result in immediate termination of access.

14. TERMINATION

We reserve the right to suspend or terminate access to our services at any time without prior notice if these Terms are violated.

15. DISCLAIMER OF WARRANTIES

Our services and products are provided “as is” and “as available”. We do not guarantee uninterrupted or error-free service.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by Pakistani law, All The Things shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or products.

17. INDEMNIFICATION

You agree to indemnify and hold harmless All The Things from any claims arising from your breach of these Terms or misuse of our services.

18. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will continue to be valid.

19. ENTIRE AGREEMENT

These Terms, along with our policies, constitute the entire agreement between you and All The Things.

20. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan. Courts located in Pakistan shall have exclusive jurisdiction.

21. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website after changes constitutes acceptance.

22. CONTACT INFORMATION

For questions regarding these Terms, contact us at:

All The Things

📍 17-KM Multan Road, Lal Badshah Road, Lahore, Pakistan

📧 contact@allthethingsofficial.com