Refund policy
Returns & Exchanges
If you experience any size issues with your purchase, you can request an exchange within 7 days. We understand that comfort matters, our shoes are made to be worn, and we want them to fit you just right.
Conditions
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Shoes must be unworn
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Original tags must be attached
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A copy of the invoice must be included
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Please mention the reason for return
How to Return or Exchange
Step 1: Fill the Return Form
Step 2: Pack the Item
Place the shoes back in the box along with:
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A copy of your invoice
Make sure everything is packed properly.
Step 3: Send the Package
If you are in Lahore:
Contact our customer support team. We will send a courier rider to pick up your parcel.
If you are outside Lahore:
You will need to send the parcel to us using a courier or registered post at your own expense.
Please send returns to:
Consumer Returns Department
17-KM Multan Road, Lal Badshah Road, Lahore, Pakistan
Phone: 0324 7390648
Refund Process
Refunds will be processed within 7 working days after we receive and check the returned items.
Need Help?
For questions about returns or exchanges, please email us at:
contact@allthethingsofficial.com
